Privacy Policy

WEDensure (a division of NW Insurance Brokers Ltd.) collects and uses personal information and of clients' employees for the sole purpose of providing clients with products and services suited to their needs. WEDensure does not sell client personal information or lists to any third party.

The underlying principles of our Privacy Policy:

  1. Accountability

    WEDensure has a responsibility to protect the personal information it receives as part of providing products and services and as such, it has appointed a Privacy Officer to oversee this process.

  2. Identifying Purposes

    WEDensure collects and uses personal information for various purposes including:

    • to establish and maintain communications with the client,
    • to assess needs and offer products and services,
    • to complete applications,
    • to gather underwriting information,
    • to obtain quotes of insurance,
    • to bill products and services,
    • to service and maintain client policies,
    • to provide claims information,
    • to comply with regulatory or legal requirements.
    • Should other purposes arise, they would be identified for the client at or before the information is collected or prior to use, unless required by law.
  3. Consent

    Consent will be obtained for either the collection, use or disclosure of personal information, except as permitted by law.

  4. Limiting collection

    WEDensure will not collect, use or disclose the client's personal information for purposes other than those identified unless express consent to do so is obtained.

  5. Limiting Use, Disclosure and Retention

    The information collected by WEDensure will be used and disclosed only for the purpose it was originally collected or where it is required or permitted by law to do so.

    WEDensure will only retain personal information for as long as necessary to fulfill the purpose for which it was collected and/or to meet legal or contractual requirements.

  6. Accuracy

    WEDensure will maintain records as accurate, up-to-date and complete as is required to fulfill the purpose for which the information was collected.

  7. Safeguards

    WEDensure will protect the client's personal information in a manner that is appropriate to the sensitivity of such information.

  8. Openness

    WEDensure will respond to client's enquiries regarding WEDensure' Privacy Policy and the management of our client's personal information.

  9. Customer Access

    Upon submission of a written request to our Privacy Officer, clients may obtain details as to the personal information we have on file regarding them, and as required, could be provided access to this information. Clients can request that their personal information on file be amended for the sake of accuracy and, where appropriate WEDensure will do so.

  10. Questioning Compliance

    Customer questions or enquiries regarding compliance with our Privacy Policy should address their questions to our Privacy Officer. Consent to use of personal information or disclose your personal information has to be express. Express consent would consist of a signed consent form, a signed application form, a letter, an email, or click "ACCEPT" on this website, etc or of a verbal confirmation in person or over the phone.

WEDensure would consider your consent to the collection, use and disclosure to third parties such as insurers to be express, upon receiving from you personal information destined to allow us to provide you with a product or service. Entities providing WEDensure with personal information of their employees have a responsibility to obtain prior consent from such employees. Your consent can be withdrawn in writing at any time except in certain circumstances where WEDensure is directed otherwise by law. Unless you withdraw your consent, it is deemed to last for as long as is required by the purpose for which the information was collected, even if you cease to be a client of WEDensure.

Your consent is required to provide you with a product or service. Should you withdraw consent, you understand it may prevent us from providing you with the product or service you have requested from us.

Personal Information includes the following:

"Personal Information" does not include the name, title or business address or telephone number of an employee of an organization (information that would normally be found on a business card or publicly available directories or websites).

Corporate Privacy Officer

Our Corporate Privacy Officer may be contacted by mail as follows:
Sunny Dhaliwal, Corporate Privacy Officer
WEDensure (a division of NW Insurance Brokers Ltd.)
#135-5980 Miller Road,
Vancouver, British Columbia
Canada V7B 1K2

Disclosure Notice Pursuant To Sections 90 and 94 of the Financial Institutions Act

The Financial Institutions Act requires that the information contained in this Disclosure Notice be provided to a customer in writing at the time of entering into an insurance transaction.

Consent to the Collection, the Use and the Disclosure of My Personal Information Subject: Insurance

As is necessary for the purpose of my file, I specifically consent that my broker, WEDensure and the insurer providing my insurance policy, for the time required to fulfill this purpose:

For the purpose of establishing the premium and the assessment of risk; and for the purpose of verification, assessment and settlement of losses:

I acknowledge having been informed of my right to access to information obtained by virtue of the present consent and to have it corrected, if need be.

Furthermore, I acknowledge having been informed that I may address all questions regarding the present consent to my broker and/or my insurers. The name of the person in charge of Privacy issues within WEDensure & NW Insurance Brokers Ltd. is Sunny Dhaliwal (Corporate Privacy Officer).

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